The Five Zones of Professional Etiquette (Instructor Version)

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Changing Business Communication Texts? Use the Fast and Easy QuickSwitch Textbook Migration System

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Communication Ethics: How to Make Good Choices When Your Choices Aren’t Clear (Instructor Version)

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Answering Any Interview Question: Three Vital Steps for Success (Instructor Version)

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The Five Zones of Professional Etiquette (Student Version)

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Communication Ethics: How to Make Good Choices When the Choices Aren’t Clear – Student Version

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Answering Any Interview Question: Three Vital Steps to Success – Student Version

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Can Computers Teach Us How to Write? How WriteLab Developed an Algorithm for Better Writing

". . . Using algorithms and machine learning, [WriteLab's] tool analyzes someone's writing and gives the writer tips on how to improve it."

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You Aren’t at the Mercy of Your Emotions – Your Brain Creates Them

". . . For the past 25 years, psychology professor Lisa Feldman Barrett [photo, left] has mapped facial expressions, scanned brains and analyzed hundreds of physiology studies to understand what emotions really are. She shares the results of her exhaustive research — and explains how we may have more control over our emotions than we think."

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Balancing Emotional and Logical Appeals for Persuasive Messages (Instructors)

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