"In business, groups need to be able to come together to make good decisions. And with the right group of people who have the right information and the opportunity to discuss it, there’s a good chance that a decision is going to lead to success. There’s a lot riding on every decision-making meeting, and when that decision is made, it’s important that the team move forward together."

"Fortunately, there are skills and techniques that we can learn to make group decision-making work well. In today’s lesson, we’ll look at asking for dissenting opinions, agreeing with reservations, and asking for buy-in. We’ll also look at identifying action items and delegating responsibilities stemming from a decision."