Companies Are Hiring Playwrights and Poets to Write Meaningful AI

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"When you talk to an AI chatbot, who do you think writes those professional, peppy responses? There’s certainly an algorithm behind the scenes, but humans put together those phrases. Tech companies are creating teams of writers, including playwrights, poets, and novelists, to help write lines that don’t sound like they came from a machine. The work can range from creating a consistent character for a chatbot, to inspiring an immersive virtual reality."