"Conversational skills, active listening, negotiation, conflict resolution, nonverbal communication, collaboration, and productive meetings—prepare students for the demands of workplace communication with Excellence in Business Communication's expanded coverage of interpersonal communication."
Business Communication Teaching Resources
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Improve Your Students’ Knowledge of Interpersonal Communication
8 Times Candidates Didn’t Get Hired Because of Something They Put on Social Media
“We’ve collected real stories about candidates who were well on their way to snagging a new role, but didn’t, all or at least in part because of a social media post (or posts) someone on the hiring side found during the vetting process. That’s right, something they did on social media got them dropped like hot potatoes.”
How to Actually, Truly Focus on What You’re Doing
"Here’s what my browser generally looks like: work email in the left-most tab, always open. TweetDeck in the next one, always open. A few Google Docs tabs with projects I’m working on, followed by my calendar, Facebook, YouTube, this publication’s website and about 10 stories I want to read — along with whatever random shiny thing comes across my desktop. (Not to mention my iPhone constantly nagging me, though I’ve mostly fixed that problem.)"
"This is no way to work! It’s awful, and my attention is divided across a dozen different things. My situation is far from unique, and most people who do most of their work on a computer know it all too well.
"Enter “deep work,” a concept coined by one of my favorite thinkers in this space, Cal Newport. He published a book in 2016 by that name, and in it he details his philosophy and strategy for actually focusing on the things we can do and accomplish."
Read the full article by Tim Herrera . . .How to Understand Native Speakers Better (and Join the Fluency Challenge)
"In this video, we will discuss how to understand native speakers better (learn about intonation, reductions, dialects and how to practice and improve your listening skills). We'll also talk about how to pronounce words like: clearly, cappuccino, wonder vs. wander, how to say boss vs. buss, or words like: error, mirror, and horror."
6 Reasons Why One May Be a Bad Listener (and How to Change It)
"It may seem counterintuitive, but the way to achieve success is to make the people around you successful, says Fred Halstead, author of Leadership Skills that Inspire Incredible Results. “It’s not particularly intuitive; in our society we believe in ‘me first,'” he says."
"To help others succeed you have to become good at listening. Listening is more than simply hearing what someone has to say. You also need to be thinking how you can help the other person achieve the best results by carefully considering their words and asking thoughtful questions, says Halstead [photo, left].
“'If you just hear the words without hearing what the person actually intends to say, you will miss the opportunity to gain the essential clarity and results you seek,' he says."
Read the full article . . .How to Pronounce the American R Sound: American R Part 1
"In part 1 of this 3 part series on American R you will learn what to do with your tongue, lips and jaw to pronounce the R sound and we will practice the American R at the beginning of words."
How to Let Go of Becoming a “Good” Person — and Become a Better Person
"What if your attachment to being a "good" person is holding you back from actually becoming a better person? In this accessible talk, social psychologist Dolly Chugh explains the puzzling psychology of ethical behavior — like why it's hard to spot your biases and acknowledge mistakes — and shows how the path to becoming better starts with owning your mistakes. "In every other part of our lives, we give ourselves room to grow — except in this one, where it matters most," Chugh says."
T and D Sounds: American Accent Training for Indian Speakers
“Why is the Indian English accent so distinct from the American English accent? In this American English pronunciation video we talk about one of the reasons why these two accents are distinct. Retroflex consonants. This pronunciation pattern impacts how you pronounce several common sounds including t, d, n and l.”
The Ultimate List of Online Tools
Jennifer Frost has the infographic at GrammarCheck.net.
Why Saying “No” Is a Smart Business Decision
"Deciding which projects should get our attention, or organizing with partners which household tasks are at the top of the to do list, sucks up our energy and our time. We can spend so much of our time simply organizing our schedule that we’re exhausted before we even get to the work that needs doing!"
"That’s why saying ‘no’ is a smart business decision. Sometimes, there isn’t enough time for everything. Sometimes, you’re best served by opting out, rather than trying to squeeze it in."
Author bio – "Kara Perez is the founder of Bravely, a company that connects women and money. She freelances in the areas of personal finance and travel, and she eats peanut butter straight out of the jar."
Read the full article Kara Perez (photo, left) . . .-
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